{"id":5709,"date":"2024-07-08T11:40:55","date_gmt":"2024-07-08T10:40:55","guid":{"rendered":"https:\/\/barrancodelinfierno.es\/faqs\/"},"modified":"2026-06-19T11:47:34","modified_gmt":"2026-06-19T10:47:34","slug":"faqs","status":"publish","type":"page","link":"https:\/\/barrancodelinfierno.es\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5709\" class=\"elementor elementor-5709 elementor-1430\" data-elementor-post-type=\"page\">\n\t\t\t\t\r\n<div class=\"elementor-element elementor-element-e35b90d e-con-full e-flex e-con e-parent\" data-id=\"e35b90d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b29ade4 e-flex e-con-boxed e-con e-child\" data-id=\"b29ade4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-906b63a elementor-widget elementor-widget-tourmsectiontitle\" data-id=\"906b63a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tourmsectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-area text-center \">\r\n\t\t\t<h2 class=\"sec-title \">Frequently Asked Questions<\/h2>\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b433e9 elementor-widget elementor-widget-tourmfaq\" data-id=\"6b433e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tourmfaq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\" id=\"faqAccordion1\"><div class=\"accordion-card active style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a2c0\"><button class=\"accordion-button \" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a2c0\" aria-expanded=\"true\" aria-controls=\"collapse-6ad4aa365a2c0\">DON'T FORGET TO BRING<\/button><\/div><div id=\"collapse-6ad4aa365a2c0\" class=\"accordion-collapse collapse show\" aria-labelledby=\"collapse-item-6ad4aa365a2c0\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><ul><li>Bring enough water (1 \u2013 1.5 liters each person).<\/li><li>Closed shoes.<\/li><li>Your ID or Census Certificate.<\/li><li>Appropriate clothing for Trekking.<\/li><li>Something to eat like Snacks.<\/li><li>And of course, indispensably, your camera.<\/li><\/ul><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a46e\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a46e\" aria-expanded=\"false\" aria-controls=\"collapse-6ad4aa365a46e\">WHAT IS THE BEST TIME TO VISIT THE PATH?<\/button><\/div><div id=\"collapse-6ad4aa365a46e\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6ad4aa365a46e\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p>The best time to enjoy the Sendero is early in the morning, between 08:30 and 10:00 a.m.<br \/>Awaking with nature is a great moment.<br \/>In the summer months avoid the midday sun and the possibly associated heat.<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a51d\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a51d\" aria-expanded=\"false\" aria-controls=\"collapse-6ad4aa365a51d\">SUMMER SEASON<\/button><\/div><div id=\"collapse-6ad4aa365a51d\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6ad4aa365a51d\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p>In summer, we recommend visiting us in the early hours of the morning. Due to the temperatures, it is possible that we close the access before the habitual timetable. Keep in mind that the temperature that can develop inside a ravine can be quite high.<\/p><p>The best time is before 10:00 am, mainly if you come with children or older people. Keep this in mind and be responsible for your health.<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a5be\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a5be\" aria-expanded=\"false\" aria-controls=\"collapse-6ad4aa365a5be\">RESERVATIONS - How long in advance to do the booking?<\/button><\/div><div id=\"collapse-6ad4aa365a5be\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6ad4aa365a5be\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p>The Path of Barranco del Infierno has a limited capacity. In winter it is essential to have a reservation. If you come without reservations, you can be in the situation to kept waiting until capacity available or might not able to enter and return another day.<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a61f\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a61f\" aria-expanded=\"false\" aria-controls=\"collapse-6ad4aa365a61f\">TICKET<\/button><\/div><div id=\"collapse-6ad4aa365a61f\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6ad4aa365a61f\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p>You do not have to bring your reservation confirmation with you. The notification of your reservation on the mobile phone with your ID is sufficient.<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a683\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a683\" aria-expanded=\"false\" aria-controls=\"collapse-6ad4aa365a683\">15 MINUTES - Can I get a little later?<\/button><\/div><div id=\"collapse-6ad4aa365a683\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6ad4aa365a683\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p>Because we have a limited capacity, come 15 minutes before the start time. We cannot guarantee your place if this is not true because there will be more visitors waiting to enter.<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a6e7\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a6e7\" aria-expanded=\"false\" aria-controls=\"collapse-6ad4aa365a6e7\">INCOMPLETE BOOKINGS - Why was my booking not successful?<\/button><\/div><div id=\"collapse-6ad4aa365a6e7\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6ad4aa365a6e7\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p>In the unlikely case that your booking is not completed or you don\u2019t receive a confirmation email, could be for several reasons. One of the most frequent is because the bank\u00b4s card security system is not compatible with our security system. Usually you will receive a confirmation code from your bank via SMS to enter it into the sales process. If your card doesn\u2019t have this system probably the booking will be refused. Contact your bank to update the system and avoid this type of incident in the future.<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a73b\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a73b\" aria-expanded=\"false\" aria-controls=\"collapse-6ad4aa365a73b\">PATH CLOSED - What happens if the Path is closed on the day of my visit?<\/button><\/div><div id=\"collapse-6ad4aa365a73b\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6ad4aa365a73b\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p>Our operators check the trail daily, before deciding if the trail will be open. If you have a booking for Barranco del Infierno and we must close for meteorological or other security reasons, we will send you an E-Mail on the day of your visit at 08:30 hours. You can reply to this E-Mail to change the date of your visit or ask for a refund. Refunds are made to the same account of your card with which you made the purchase online.<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a77d\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a77d\" aria-expanded=\"false\" aria-controls=\"collapse-6ad4aa365a77d\">CANCELLATIONS<\/button><\/div><div id=\"collapse-6ad4aa365a77d\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6ad4aa365a77d\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p>If you have a reservation and are unable to attend, you must notify us at least 72 hours before the date of your visit.<\/p><p>With less than 72 hours\u2019 notice, it is not possible to change the date of your booking or request a refund, as places are limited.<\/p><p>In the event of illness within this period, you may send us an official medical certificate so that we can process a refund.<\/p><p>If you notify us more than 72 hours in advance, we can either change the date of your visit or issue a refund, according to your preference.<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a7e9\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a7e9\" aria-expanded=\"false\" aria-controls=\"collapse-6ad4aa365a7e9\">PARKING - Do you have parking?<\/button><\/div><div id=\"collapse-6ad4aa365a7e9\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6ad4aa365a7e9\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p>A few minutes from the entrance to the path there is a public parking, next to Casa Fuerte. On our website you will find a map with the recommended parkings.<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a822\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a822\" aria-expanded=\"false\" aria-controls=\"collapse-6ad4aa365a822\">MINORS - Can I go with my baby or a baby carrier?<\/button><\/div><div id=\"collapse-6ad4aa365a822\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6ad4aa365a822\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p>Children under the age of 5 years old are not allowed to enter under any circumstances. Babycarrier is not allowed.<\/p><p>In addition, those under 16 years old must be accompanied by an adult.<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a876\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a876\" aria-expanded=\"false\" aria-controls=\"collapse-6ad4aa365a876\">LUGGAGE - Is it possible to leave our suitcases somewhere and pick them up at the end of the tour?<\/button><\/div><div id=\"collapse-6ad4aa365a876\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6ad4aa365a876\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p>No. We don\u2019t have space to store luggage, suitcases, etc.<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a8b3\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a8b3\" aria-expanded=\"false\" aria-controls=\"collapse-6ad4aa365a8b3\">FOOTWEAR - What is the footwear to use?<\/button><\/div><div id=\"collapse-6ad4aa365a8b3\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6ad4aa365a8b3\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p>Closed shoes. You cannot enter with Flip-Flops, sandals, and Hiking sandals are not permitted.<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a8eb\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a8eb\" aria-expanded=\"false\" aria-controls=\"collapse-6ad4aa365a8eb\">DOGS AND ANIMALS - Can I bring my dog?<\/button><\/div><div id=\"collapse-6ad4aa365a8eb\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6ad4aa365a8eb\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p>Animals cannot enter the Path, it is a measure to protect the flora and fauna of the Special Natural Reserve.<\/p><\/p><\/div><\/div><\/div><div class=\"accordion-card  style2\"><div class=\"accordion-header\" id=\"collapse-item-6ad4aa365a921\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6ad4aa365a921\" aria-expanded=\"false\" aria-controls=\"collapse-6ad4aa365a921\">HELMETS<\/button><\/div><div id=\"collapse-6ad4aa365a921\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6ad4aa365a921\" data-bs-parent=\"#faqAccordion1\"><div class=\"accordion-body style2\"><p class=\"faq-text\"><p>It is MANDATORY to wear the helmet given in the meeting point. The Helmets are provided by us and are included in the entrance price.<\/p><\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions DON&#8217;T FORGET TO BRING Bring enough water (1 \u2013 1.5 liters each person). Closed shoes. Your ID or Census Certificate. Appropriate clothing for Trekking. Something to eat like Snacks. And of course, indispensably, your camera. WHAT IS THE BEST TIME TO VISIT THE PATH? The best time to enjoy the Sendero is&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-builder.php","meta":{"footnotes":""},"class_list":["post-5709","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQs - Barranco del Infierno<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/barrancodelinfierno.es\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions DON&#8217;T FORGET TO BRING Bring enough water (1 \u2013 1.5 liters each person). 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