This website only collects personal data with the knowledge and information of its users.
In this document, we explain in detail who will process your data, for what purpose it will be used, and what your rights are, among other key points. If you would like more information, you can read this Privacy Policy as well as the Legal Notice and the Cookie Policy.
Identity: Falinia Gestión S.L.
Address: Calle Los Molinos 46, 38670, Adeje, Santa Cruz de Tenerife
Email: contacto@falinia.com
Depending on your relationship with us, we may process different categories of personal data. These may be collected by any means offered by Falinia Gestión S.L., both online and in person. Categories may include:
Identifying data: full name, ID/passport, date and place of birth, phone number, email, address, signature, electronic signature, social security number, voice, image, IP address, cookie ID, location data, social media profile ID/links, mobile device ID.
Academic and professional data: education, qualifications, work experience.
Banking data: bank account number, credit card number.
Falinia Gestión S.L. informs you that your personal data may be processed for the purposes listed below, provided there is a legal basis for each. In some cases, Falinia Gestión S.L. will act as a data processor and will sign the appropriate data processing agreement with the data controller.
Under the GDPR and the Spanish LOPDGDD, personal data may only be processed if one of the legal bases outlined in Article 6 of the GDPR applies:
Consent
Contractual relationship
Vital interests of the data subject or others
Legal obligation
Public interest or exercise of official authority
Legitimate interest
Falinia Gestión S.L. may process your data under legitimate interest (Art. 6.1.f GDPR) if it deems it does not affect your fundamental rights. In such cases, you have the right to:
Request more information about that legitimate interest
Know how the decision was reached
Object to the processing at any time (see Section 7 for how to exercise your rights)
Falinia Gestión S.L. has conducted balancing tests to ensure that its legitimate interests do not override your privacy rights. You may request a copy by emailing: contacto@falinia.com.
Compliance with legal obligations
Purpose: Fulfilling accounting, tax, and administrative obligations.
Legal basis: Contract performance, legal obligation.
Public domain management of the Barranco del Infierno trail
Purpose: Manage access, reservations, resident verification for discounts, visitor safety information.
Legal basis: Contractual or pre-contractual performance, legal obligation.
Video surveillance
Purpose: Monitor interior/exterior for safety and legal compliance.
Legal basis: Public interest (based on Spanish Law 5/2014 on Private Security).
Use of image
Purpose: Capture, manage, reproduce or publish images/videos of individuals on websites, social media, publications, or other media.
Legal basis: Your consent.
Quality surveys
Purpose: Assess satisfaction and improve services.
Legal basis: Legitimate interest of Falinia Gestión S.L.
Unsolicited marketing communications
Purpose: Send offers similar to previous purchases.
Legal basis: Legitimate interest.
Commercial communications (not previously contracted)
Purpose: Send unrelated promotional content.
Legal basis: Your consent.
Queries, requests, suggestions
Purpose: Respond to communications.
Legal basis: Consent (non-registered users), contract execution (registered users), legal obligation (rights requests).
Job applications
Purpose: Include in current or future recruitment processes.
Legal basis: Pre-contractual measures.
By providing your data, you confirm its accuracy and agree to notify us of any changes. Required fields are marked as mandatory. If not provided, we may be unable to process your request or provide services.
Your personal data will be stored for as long as necessary to fulfill the purpose for which it was collected. Once this period ends, we will keep your data securely for the legally required retention period. After this, the data will be deleted.
To fulfill the purposes of this Privacy Policy, your data may be shared with:
Financial institutions
Technology service providers
Business advisory firms
Social Security services
Spanish Tax Agency
Other than the above, Falinia Gestión S.L. does not share personal data with third parties unless legally required. If data is ever shared, we will request your explicit consent beforehand.
All parties involved in data processing are obligated to maintain confidentiality and implement appropriate technical and organizational measures to ensure security and avoid unauthorized access, unlawful alterations, theft, or loss of data.
You may exercise any of the following rights by clearly stating the reason and the right you wish to exercise. For identification, we may ask for a copy of your ID.
You may:
Access your data: Find out what personal data we hold.
Rectify your data: Inform us of any changes or inaccuracies.
Delete your data: When it is no longer needed or lawful to retain it.
Restrict processing: In certain cases, request us to suspend or retain processing beyond necessity.
Port your data: Receive your data in a structured, machine-readable format to transfer to another entity.
Object to data processing based on legitimate interest.
You can exercise your rights by:
Post: Calle Los Molinos 46, 38670, Adeje, Santa Cruz de Tenerife
Email: contacto@falinia.com
Falinia Gestión S.L. will respond within one month of receiving your request. This may be extended by two more months depending on complexity and volume of requests.
You also have the right to withdraw consent at any time by emailing contacto@falinia.com. Withdrawal does not affect prior lawful processing.
If you believe your rights have been violated, you may file a complaint with the Spanish Data Protection Authority: www.aepd.es.
If you provide third-party personal data (e.g. emergency contacts), you confirm you have informed them of this Privacy Policy and obtained their consent.
If someone has provided your data, we will process it according to the purposes outlined in this Policy.
Falinia Gestión S.L. ensures appropriate measures are in place to keep your data confidential and secure, in accordance with Regulation (EU) 2016/679 (GDPR) on the protection of personal data.
All data collected via our platform is transmitted using secure protocols:
Our website uses SSL encryption to secure connections.
It is hosted on IONOS Cloud S.L.U. servers. You may consult their Privacy Policy here.
We may update this Privacy Policy when necessary, for example, due to legal or case law changes. If significant changes are made, we will notify you via our website or by email so that you may review them and, if necessary, opt out or unsubscribe from affected services.
If you have any doubts or questions regarding this Privacy Policy or how we process your data, you may contact us at: contacto@falinia.com
